FREQUENTLY ASKED QUESTIONS

Photo Assistant is a personalized photo analytics desktop application, powered by MediaViz AI, that automates image analysis for quality and meaningfulness within the collection, creates rich subject matter labeling, organizes photos by subjects and life events, and suggests which photos and duplicates should be eliminated. 

We are happy to help you license any of our services or apps by emailing [email protected] or by calling 619.212.0244. Please call today to start your journey with personalized photo AI.

Yes, private API access is available as well as custom APIs. Contact [email protected] for API key and license details.

Photo Assistant is powered by personalized artificial intelligence that learns to look at images from the subjective visual perspective of the system user and identify objective qualities of each image that it analyzes. After learning about the visual perspectives expressed in a photo collection, Photo Assistant can accurately label, sort, and curate photos much like the user, who took them or collected them, would if they had the time.

The cost per image is only a fraction of a cent and is based on total annual volume. All costs are based on images analyzed in 100k 1M image blocks with two options 1) pay as you go or 2) a subscription-based for users who need higher volumes.

Photo Assistant and MediaViz API powered experiences can export natively to Adobe Lightroom Catalog files. MediaViz data and personalized albums can then be imported into any system that works with Lightroom Catalogs.

1. Photo Assistant and other MediaViz AI personalized photo management products create an array of albums based around known and common life events, chronologically sorted albums that give a retrospective overview of the photo collection, a premium data rating on each photo that predicts its overall meaningfulness in the collection and a set of declutter albums that gather any and all photos that the user might want to clean out or separate from the best photos. These outputs include:
   1. Dozens of data analytics per photo and collection.
   2. Personalized Albums including best 10% overall, best of last calendar year, best off all years, best of Weddings, Fun Photos! and many others.
   3. Tidy Up albums including Worst 10%, non-personal photos and similar comparison albums. 

Photo Assistant uses state of the art objective evidence in its learning like object detection that can identify trees and oceans and footballs. Photo assistant also uses subjective evidence that predicts how an individual person would perceive an image and its qualities.

Users can always customize the results of any MediaViz analysis to their liking. Personalized albums can be added to and have photos removed by simple actions in the user interface.

The AI results are accurate for most people in the 85% to 95% range. This means there will be photos that the AI missed that should be in your automated best collections, and photos that aren’t your best or most meaningful that get into the final suggested albums. Conversely, there are always a few of your favorite photos in the suggested Tidy Up albums. Our systems are not intended to be replacements for humans but rather do most of the photos management work for a person before a human completes QA and finishes whatever task the photos are being prepared or analyzed for in the system.

Photo Assistant gathers personal profile info like name, address, etc. but only to service your account. The app infers information about your visual perspectives, subject matter preferences and personal aesthetic but doesn’t store that information in a format that can be accessed like traditional data. Instead, the information inferred from your photos and survey help shape and influence what the system predicts when evaluating new photos. At MediaViz, your data privacy and personal information is of utmost concern, and our top priority. Our mission is to connect people to their most meaningful content, and a huge part of that is keeping it secure and safe, Imaige that does not collect or sell personal information for any purpose except providing your services.

You can always log into your Photo Assistant or other MediaViz applications and Delete Account. This will delete all data associated with your account including personal information and, of course, your photos. If you need help or have any concerns about your data please contact us at: [email protected]

Photo Assistant, and other MediaViz systems, work exclusively with thumbnail copies of photographs, so that the original images are never altered or disturbed without explicit action from a user themselves. MediaViz AI uses computer vision, and other machine learning techniques to analyze photos for aesthetics, composition, subject matter and other photographic standards to determine if the photograph is of high-quality, and the potential meaningfulness to the collection as a whole. If you have any questions or concerns about data policies or your data, please contact us at [email protected].

Photo Assistant and other MediaViz AI systems do not delete photos, but do gather photos into suggested delete albums that can quickly be removed from a collection by the user in Adobe Lightroom Classic.

When analyzing large batches of photos, completion time will vary depending on the number of factors, including Internet, connection, network, traffic, and your license type. As a baseline, Photo Assistant processes on average 8,000 to 10,000 photos per hour per AI instance. For more detailed scenario information, please contact us at [email protected].

Photo Assistant is a desktop only experience but MediaViz also supports mobile and web AI powered experiences through its platform, API and consumer focused experiences like Photo Assistant.

Yes, analysis and photo organizing collections can be exported from Photo Assistant into Adobe Lightroom classic.

If using Photo Assistant Cloud, yes, but we also offer onsite appliances that do not require online access.

Yes. You are always able to add or remove photos from the albums in which they were sorted. The AI learns your preferences when you make adjustments and applies that learning to future image analysis.

JPEG, HEIC, TIFF, PNG (RAW, CR2 and other file support coming Q2 2023)

Photo culling involves organizing or sorting a collection of images or photographs, with the primary aim of separating the top-quality photos from the low-quality ones. Photo culling seeks to eliminate duplicates, remove unclear or badly taken photos, arrange photos in desired folders and ultimately save time.

Original photos are not altered, copied, or transferred. Our process uses safe and secure technology leveraging the best industry practices for online security and uses images for analysis purposes only. No copies are duplicated and stored.

Yes. Our technology was designed from the ground up to be modular and flexible. Contact us for more information.

If you cannot login, first try to reset your Password. If that doesn’t work, contact MediaViz support at [email protected]